FAQ

Question:
Does Penfriend work with my Windows Operating System?

Affecting products:

Penfriend W3, Penfriend XP,Penfriend XL, Penfriend XLFR. For Penfriend FR, SE, DE, and IT see Penfriend XP. Please contact Penfriend Ltd for information about other products if they are advertised on this web site, but not listed here.

Problem:

I have Microsoft Windows but I don't know which version of Penfriend will work with it.

Solution:

The compatible versions are:

Operating System Compatible Penfriend products

MS Windows XP Penfriend XL and XP and other language variants

MS Windows Vista Penfriend XL and XP and other language variants, version 3.1.0.5 and later **.

MS Windows 7 Penfriend XL and XP and other language variants, version 3.2 and later **.

** Penfriend XP version 2 and version 3 up to 3.1.0.2 will install on Windows Vista but ensure that UAC is off and install as administrator.

If you have an old version of Penfriend, and would like it to work on a newer operating system, we have an upgrade policy. Please check the Sales page for further information.

FAQ answered:
by RIWS on 2001-12-13 revised 2007-05-02, revised 2010-06-15