VAT Exemption

Most customers, including British businesses, must pay Value Added Tax (VAT) on orders. You may be entitled to reclaim this as part of your own VAT registration in the normal way.

Disabled customers are entitled to buy most of Penfriend Ltd's products without paying VAT because they are designed specifically for disabled people.

interational customers outside Europe are also entitled to purchase without paying British tax (we cannot comment on the import terms in your own country).

European customers must pay British VAT, unless special arrangements have been made between Penfriend Ltd and a business in another European country.

You can claim VAT zero-rating for your disability provided that:

the product is being supplied to a disabled person for domestic or personal use, and
you submit an eligibility declaration in this form.

In this case, please place your order by post including the form and do not add the 17.5% VAT to the price you pay for the product or postage.

Alternatively, you may submit the form by fax or other authentic electronic means, and buy the VAT-free version of the product from our web shop using the special "buy" buttons below. Purchases from Penfriend Ltd are subject to our conditions and Returns and Cancellations Policies.

	Penfriend XL Single User (installation CD and licence, VAT exempt): £120. (Stock code PFXLS1-VE )
	Penfriend XL Home User (installation CD and licence, VAT exempt): £76.50 including delivery. (Stock code PFXLH1-VE ) Please enter previous install code in the 'notes' box, below.
	Penfriend XP Single User (installation CD and licence, VAT exempt): £60. (Stock code PFXPS1-VE )
	Penfriend XP Single Home User (installation CD and licence, VAT exempt): £38.50 including delivery. (Stock code PFXPH1-VE ) Please enter previous install code in the 'notes' box, below.
	Notes: (e.g. previous install code).